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Loyalty Development

Aeroplan and Chexy make mortgage payments an everyday earning event

Development analysis

What changed, why it matters, and what leaders should watch.

What changed

Chexy expanded its Aeroplan integration to residential mortgage payments. Members can earn 1 Aeroplan point per $1 on eligible mortgage payments routed through Chexy from a Canadian chequing account without refinancing, moving the mortgage, or holding an Aeroplan credit card, subject to Chexy's 1.75% service fee.

Loyalty and rewards implications

A major recurring financial behaviour is now an earn opportunity outside the underlying mortgage product. Credit unions already own high-value behaviours such as loan payments, deposits, savings milestones, and product consolidation, and can recognize them directly through an enterprise-wide loyalty layer.

AeroplanLendingMortgage paymentsRecurring rewards
Original sourceChexy